A voice agent that picks up the calls agents can't. Eight AI services that take repetitive tasks off business teams.
One is a product you switch on. The other is engineering we embed in your business.
A voice agent for the individual real estate agent. It answers in your name, qualifies the caller and sends you the transcript.
Watch a callTwo voice lines that carry the phone load, and six services that chase, read, draft and answer for your team.
See the eightResidential Voice AI
Without Aureum
With Aureum
Calls ring out while you are mid inspection
Calls picked up in your name, usually within seconds
Voicemail that buyers hang up on
A real conversation, not a recorded message
You find out at 9am who called at 11pm
Transcript and summary sent to your phone when the call ends
Weekends spent watching the phone
Runs through the weekend without you lifting a finger
Leads lost to whoever answered first
You ring back warm, knowing what they want
Business AI Services
Each one starts from a problem your team already works around. We build it into your workflow, then host and maintain it.
A fault reported at 9pm sits in voicemail until morning.
Takes the report after hours, sorts its urgency against the rules you set, logs the job, and sends an SMS to the person on call when a report meets your emergency criteria.
A language barrier ends the enquiry on the first call.
The conversation runs in the caller's language. The summary arrives in yours.
Built on four engines: Chase follows up until someone responds, Read sorts what comes in, Draft writes what goes out, and Know answers from your own documents.
Contacts people by call and message on a schedule until they respond, then logs the result. Pointed at overdue invoices, it chases money you are already owed. It also handles unsigned quotes and missing paperwork.
You feel the value in the first week, in cash.
Reads incoming email and attachments, sorts them, logs the details and routes each one to the right person. Invoices, applications, reports, supplier documents.
Nothing is decided for you. It files and flags, and a person acts.
After a job or a sale, it drafts and sends the review request at the right moment, chases once and logs the outcome.
Trades and service businesses live on their Google reviews. This keeps them coming.
Takes a meeting recording or transcript and returns a clean summary, plus a list of who does what by when, dropped into your task tool or inbox.
You see the output the same day.
Pulls the numbers from your systems on a schedule and drafts the report nobody wants to write: weekly sales, monthly operations, project status.
It runs every week, without being asked.
A chat or voice agent that answers your staff's questions from your own documents: policies, pricing, procedures and forms.
The one service that faces inward, at your team. It grows more valuable the longer it runs.
Every build is shaped around how your team already works. There is nothing for your team to run.
Enterprise grade voice, orchestration and data infrastructure, chosen for reliability. New model versions are tested before they reach a live workflow.
Every script, escalation rule and output format is signed off by your team before it goes live.
Each voice agent tells the caller at the start that the call is recorded. That announcement is the mechanism we provide; the legal obligations for recording and privacy stay with your business. Data is encrypted in transit and at rest.
Recaps of the calls handled while you were unavailable, leads captured and jobs logged, with timestamps, on a schedule agreed with you.
Yes. The agent identifies itself as an assistant and never claims to be a person. Impersonation is both a compliance risk and a trust problem, and it is not something we build.
Residential is a product: one voice agent per agent, configured to your listings and typically live within 48 hours. Business is engineering: we scope the eight services against how your firm runs and build what earns its place.
No, and we would advise against it. Most firms should start with one. The Follow-Up & Chase Engine is a common first step, because pointed at overdue invoices the result shows up as cash in the first week.
Through your CRM and management software, by API where one exists and through an orchestration layer where it does not. Scoping starts by confirming which platforms you run.
It is encrypted in transit and at rest. Client records are hosted in Australia, and some call and speech processing takes place in the United States. We handle it under the Australian Privacy Act 1988 wherever it sits.
It remains yours, and you can ask for an export or deletion at any time, unless the law requires us to keep it. We do not sell lists of personal information. We share it only as our privacy policy sets out: with the providers that run the service, with someone a caller asks to be introduced to, with our advisers, where the law requires, and with a new owner if the business is sold.
Yes. The agent tells every caller at the start that the call is recorded and transcribed, so the enquiry reaches you accurately. A caller who would rather not be recorded can end the call and contact you directly.
Sometimes. If a caller asks to be introduced to someone else, such as a finance broker, we pass on their details only once they have said yes, and we or the client may receive a fee for that introduction. Our privacy policy covers this.
Residential is typically live within 48 hours of sign up. A business engagement depends on scope, and a single voice pilot is usually running within a few weeks of a confirmed brief.
It is quoted against scope, because a single voice line and a six service build are not comparable pieces of work. One conversation about what you need is more useful than a number that fits nobody.